Contact us
Last updated July 5, 2026
Koala is operated by Abhinav Alwarappan. We're a small team and read every message.
For support, questions about your report, privacy requests, or refunds, email koala.insurance.help@gmail.com.
What to include
If your message is about a specific claim, include the email address you used and the approximate date so we can find your record quickly. Please don't email additional sensitive documents unless we ask. Your uploads are already attached to your claim.
A reminder
Koala is not a law firm and cannot give legal advice. For advice about your specific situation, please consult a licensed attorney or public adjuster.